Community & Account Manager at Nightwatch

Become a part of a diverse and progressive team creating next-generation tools for internet professionals

Learn More

We are looking for an astute community and account manager to join our fully remote team and help us nurture relationships with our users.

You will be responsible for connecting and helping our users to get on board, as well as building an online community and using other means for engaging and communicating with them.

Your responsibility to support our users in accomplishing their business goals with Nightwatch and to translate their needs and wishes to the rest of the teams.

Our non-enterprise working environment strives to encourage openness and directness in communication. We value our teammates taking initiatives in the activities that help us improve and grow. The traits that we collectively try to nourish are individual autonomy and flexibility to get the work done.

We are a bootstrapped company that believes the future belongs to companies that don’t surrender to the exact guidebooks and 9-to-5 corporate way of working.

Requirements

  • Experience with working in a similar SaaS or remote company
  • Experience with building and cultivating a community
  • Experience with training, onboarding, or guiding people online
  • Effective, clear, and concise communication and presentation skills
  • Strong awareness of technologies, digital marketing, and at least basic understanding of SEO
  • Passion and interest in the broader internet and SEO ecosystem
  • A data-driven, analytical mindset with strong attention to detail

Responsibilities

  • Building and managing a community
  • Establishing and executing an effective 1:1 onboarding strategy
  • Finding ways to engage with specific segments of the users and regularly collect their feedback
  • Hiring and coaching other account & community managers to achieve growth and scaling
  • Creating and automating reporting between various reporting tools
  • Working closely with the marketing team and leadership of the company

Interested? Apply now! Tell us why you’d like to join, and what you can bring to the team.

What’s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

Static and dynamic content editing

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila

List:

  • Joze
  • Keks

How to customize formatting for each rich text

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

Apply Now

Other positions

Project Manager

We are looking for a passionate and experienced project manager to join our remote team.
Learn more ›

Head of Marketing

We are looking for an experienced, emotionally mature and performance-oriented individual to become head of marketing at Nightwatch.
Learn more ›

Sales Development Representative (SDR) at Nightwatch

We’re looking for an experienced SDR (Sales Development Representative) that has fluent written and conversational English to help us scale up each stage of our sales funnel.
Learn more ›

Community & Account Manager at Nightwatch

We are looking for an astute community and account manager to join our fully remote team and help us nurture relationships with our users.
Learn more ›

Product Manager

We are looking for a smart, meticulous and experienced person to join us as a product manager at Nightwatch.
Learn more ›

DevOps Engineer

We’re looking for an experienced and reliable engineer who possesses a solid mixture of DevOps and back-end skills.
Learn more ›

Front-end Developer

We are looking for a passionate front-end developer with rich experience implementing performant SPAs and with an excellent feel for UX.
Learn more ›

Outreach Specialist

We are looking for a specialist to help us scale our outreach campaigns.
Learn more ›

Back-end Developer

We are looking for a developer who possesses a solid mixture of back-end skills to help us building and maintaining reliable back-end systems.
Learn more ›

Our Culture

Icons

Exceptional Work

We strive for excellence in details as much as possible.

Icon

MAXIMUM AUTONOMY

No task is 100% defined, each individual is responsible for execution.

Icon

Taking Responsibility

We do whatever it takes to get the job done.

Icon

Creative Thinking

We encourage creative ways of solving problems.

Icon

Radical Transparency

Helping each other with all the information helps solving problems faster.

Icons

Progressive oriented

We think big, act fast, and welcome the changes.